Privacy Policy
Introduction
At The Space Between Counseling Services, protecting your privacy and personal data is a top priority. When you visit our website or choose therapy services from our licensed counselor virtually across California, you can trust that your online and offline interactions are handled with care, integrity, and confidentiality.
1. Information We Collect
When you use our website, complete a contact or booking form, or engage in therapy services, we may collect:
Your name, email address, phone number, and other contact details
Information you provide during your initial intake, therapy sessions or consultation
Usage data from our website (e.g., IP address, browser type, pages visited)
We strive to collect only the minimum data necessary to conduct our therapy services and help you effectively.
2. How We Use Your Information
We use your personal information for purposes including:
Responding to your inquiry or scheduling a consultation
Providing therapy services tailored to you (parent, family, kids & teens therapy)
Maintaining our website and improving user experience
Communicating important updates, news or legal requirements
3. Data Sharing & Third‑Party Access
We will not sell, rent, or share your personal information with any third party for marketing or profit. Your information may only be shared in the following limited circumstances:
With service providers we partner with (e.g., secure billing or scheduling systems) under strict confidentiality agreements
When required by law or to protect the safety of you or others (in compliance with confidentiality regulations and therapeutic ethics)
4. Data Retention
We retain your personal and therapy‑related information for as long as needed to provide our services and meet legal or ethical obligations. Afterward, your data is securely archived or destroyed in accordance with best practices.
5. Security & Confidentiality
We employ industry‑standard safeguards to protect your information, including secure data transmission and restricted access. However, no method of online transmission or storage is completely foolproof, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information (subject to legal/clinical retention requirements)
Opt‑out of certain communications if they are not required for therapy services
Ask any questions or request a copy of this policy
7. Use of Cookies & Analytics
Our site may use cookies and similar tracking tools to improve user experience, analyze performance, and tailor content. These tools collect non‑identifiable data (e.g., browser type, session duration). You may disable cookies in browser settings; however, some site features may be impacted.
8. Children & Minors
Our site and services are designed for individuals aged 13 and older (or with caregiver permission as applicable). We do not knowingly collect personal data from children under 13 without parental consent.
9. Policy Updates
We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent version. We encourage you to review the policy periodically.
10. Contact Us
If you have any questions, concerns or requests regarding your privacy or data, please contact us at:
The Space Between Counseling Services
Phone: 925‑232‑1809
Email: Info@thespacebetweencounselingservices.com
Thank you for choosing our practice for parent therapy, family counseling, and teen support services. We honor your privacy and safeguard your information every step of the way.
— Lindsey Sauter, LMFT (#94642)